![]() I've contacted and filed a report with the BBB and at pissed consumer. Screenshots are from when I actually got a person. 99% of the time it's and irrelevant bot response. You send a help message and days later, maybe get a response. I've had friends in different states try it. I was forced to cancel the dispute AND they still kept my account locked. ![]() I've spent hours, over 45 messages to mercari, 4 calls on the phone with my bank, and still nothing. Mercari has forced me to cancel my dispute, is holding the funds from the money I've earned, and stopped responding to unlock my account. Well, 24 hours later my account is locked. I felt it was not right I didn't receive what I paid for. So I decided to dispute the charge with my bank. I was very nice and reached out for a return. They're 2 sizes smaller, a different color and had damage not listed. They show up, and they're not the same item as pictured. ![]() They were designer jeans I'd had before so I knew they would fit. I decided to buy something from another seller. Things were going great, I was finally selling and getting all 5 star reviews. ![]() For anyone ever thinking about selling on mercari don't. ![]()
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